TERMS AND CONDITIONS

By using the website www.ode.global the visitor/user of the page agrees to be bound by the following terms and conditions, which apply to the entire content included in this website. So the visitor/user is obliged to read and understand the following terms before the use of this website and unless they fully agree with them, they should not use the services offered. The visitor/user is advised to check the content of terms & conditions for any changes.

If you continue using the website www.ode.global, even after changes have occurred, this implies the unconditional acceptance of those terms, on behalf of the visitor/user.

  1. GENERAL TERMS

The website www.ode.global represents the electronic shop of the company Ode to pomegranate. This electronic store (e-shop) gives the opportunity to our clients and the users of the internet to be informed online about the products offered by our company and shop online.

  1. COPYRIGHTS

COPYRIGHTS AND TRADEMARK

The whole design of this website, texts, graphics, the selection and arrangements thereof, are the property of the company Ode to pomegranate and all rights are reserved to it.

  1. SECURITY

During your transaction, you are transferred into the safe environment of the cooperating Bank for the use of your VISA, MASTERCARD, etc. None of your personal data that refers either to you or your credit card is known to us and none of your credit card’s data is saved in any of our records. The transaction is strictly between you and the bank.

  1. PRODUCTS FOR SALE- AVAILABILITY- CHARACTERISTICS

The products available for sale, their characteristics, the prices and their availability are pointed out on the website www.ode.global and are accessible to everyone. The users can learn more information about each product by clicking on the picture of the product itself.

www.ode.global guarantees to keep its clients informed about the availability of the products but bears no responsibility for their availability www.ode.global makes every possible effort on a daily basis, to provide all the required information about each product (technical characteristics, prices etc). However, in order for any mistakes to be avoided, we would recommend that before you buy, to contact us if you realize that any price or product characteristic is beyond the usual or logical.

The prices given on the related catalogs under every product include VAT (24%), while the e-shop www.ode.global reserves its right to adjust the prices without the obligation to inform the general public.

  1. ORDERING ONLINE AND PROTECTION OF THE CONSUMER

Ordering products from our e-shop conclude to a binding contract of sale from distance, which is governed by the legal framework of L. 2251/1994 (as it applies today) and the amendments referred to the PD 131/2003 (GG A’ issue 116/16.05.2003).

The user has the right to conclude to a valid order through the e-shop, as long as he has legal capacity to do so in compliance with the provisions of the Greek Civil Code (provided that he/she has reached eighteen years of age and that he is not subject to judicial support to the sales contract. Orders could also be placed by legal representatives. Ode to pomegranate Company reserves the right to claim from the guardian the return of any orders to be carried out by contractual incapable persons.

  1. OTHER INFORMATION

Force Majeure: If for any reason of force majeure (eg bad weather, strikes etc) we are not able to deliver your order within the forgone time, we will inform you via e-mail, in order to inform us whether you want your delivery to be completed under those circumstances. Ode to pomegranate Company bears no responsibility for any situation out of its own liability and will do anything humanly possible for your own best favor. In cases that you have applied for an electronic order and upon delivery you realize that any of the product (or products) is missing, according to your initial order, please contact us to arrange all the parameters needed and send you the products that you did not receive at no extra charge.

Modification of terms. Ode to pomegranate reserves the right to modify or update the terms and conditions of trades. The company is obliged to inform the present text for any change or addendum to be done to the terms and conditions. In case of no delivery of the products you have ordered (and if long unjustified time has passed since you applied for your order), please contact a representative of www.ode.global

For your convenience, we would recommend that you have the reference number of your order available, which will have been sent to the e-mail address that you have entered while placing your order.

PRIVACY POLICY

PROTECTION OF PERSONAL DATA

You can find how we use your personal data on the Privacy Statement. The use of the website www.ode.global and its services implies the unconditional agreement of the visitor/user, with the terms mentioned in the privacy statement.

PRIVACY STATEMENT – WHAT PERSONAL DATA DO I NEED TO STATE WHILE ORDERING?

In order to carry out any transaction and place orders for products through the online store (e-shop) of Ode to pomegranate, the client will be requested to disclose some personal data. While ordering the company will ask for the client’s full name and last name, the shipping address, the order billing address (in case it is different from the shipping address), the billing information (in case you have chosen to pay by invoice), a contact number and your e-mail address.

WILL MY PERSONAL DATA BE COMMUNICATED TO THIRD PARTY/OTHER COMPANIES?

Your personal data communicated to our company are used, in compliance with the article 7A paragraph 1 (b) N. 2472/1997, in order the clients’ order and in any way will not to be disclosed, published or sold to third parties, unless the procedure as it is established by the legislation lifting secrecy (N. 2225/1994) is initiated or any obligations imposed by the national implementation of Directive 24/2006.

The data of your credit card are registered directly to the protected environment of your bank and our company does not maintain either knows any of the data on your credit card.

WHY DO I HAVE TO GIVE MY PERSONAL DATA?

The website www.ode.global uses the information you provide while filling in the order application in order to contact you about (i) the delivery of your order to your place, (ii) the confirmation and identification of the client at any case that is required, (iii) for any new or alternative products that are offered by www.ode.global (iv) special offers in www.ode.global, (v) offers and newsletters of the company, (vi) activation of telephone or internet service, (vii) receipt of gifts after a contest. You have the choice of accepting or not to receive this kind of briefings from www.ode.global by sending your request via e-mail to the address info@ode.global.

The registration of your personal data automatically means that you consent that these data can be used by the www.ode.global officials for the reasons mentioned above. www.ode.global demands from its employees and the maintainers of its website to provide to its users/clients the security level appropriate as it is indicated in this Privacy Statement. In no other case, www.ode.global could share with third parties your personal data, without your own consent first, unless it is required to do so according to legal means.

Please note that under these circumstances it is permitted or required by the law or due to judicial decision, the collection, use or disclosure of your personal data as they have been communicated and collected online without your consent given first (as for example in case of a court order).

 

 

NEWSLETTER

Ode to pomegrante will use your information exclusively for communication between us and sending informative newsletters.

Cookies

If you leave a comment on our site, you can choose to save your name, email address, and site to cookies. These are for your own convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you have an account and log in to the site, we will create a draft cookie to determine if the browser accepts cookies. The cookie does not contain personal information and is deleted when you close your browser.

When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you log out of your account, login cookies will be removed.

Cookies information.

Pomegranate Ode uses “cookies”, which are small text files stored on your device to collect online activity information, to store your preferences and settings as well as to optimize the site navigation experience.

The Cookies sent from our website and stored on your electronic device are indicative of the following:

 

· PHP session-id cookie

· B2C Platform cookies

· Google Analytics

· Facebook

 

Cookies do not pose a risk to the computer of the user / visitor of the website. If you do not want to collect information through cookies, you can configure your internet browser to delete the existing cookies on your hard drive and choose either to automatically reject all new cookies, or to ask any once a cookie is about to be installed on the computer hard drive if it wants to reject or accept it. Nevertheless, users / visitors should be aware that the option of rejecting cookies will make it more difficult or impossible to use parts and services of the website. The technical nature of the storage of “Cookies” files is allowed with the consent of the user who can be given through appropriate settings in the web browser (browser) or through another application, for the purposes of transmitting a communication or providing a service explicitly requested by the user (art. 4, case 5, law 3471/2006). Any use of “Cookies” files for advertising purposes is done within the framework set by law. The user can delete the “Cookies” files from his terminal equipment at any time.

Each web browser provides clear instructions on the policy of use of cookies. The following are references to the most basic web browsers that relate to specific versions.

We recommend that you refer to the official bibliography of the manufacturers for the most up-to-date information.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en_US
Internet Explorer: http://windows.microsoft.com/el-gr/windows7/block-enable-or-allow-cookies
Mozilla firefox: https://support.mozilla.org/en/kb/enable-and-disable-cookies-website-preferences
Safari: http://support.apple.com/kb/ph5042
For web browsers of other manufacturers please refer to their official bibliography.

RETURN POLICY

If you are a consumer and your purchase is intended for personal use and not for the service of your individual activity, then you have the right to withdraw within 14 calendar days, returning the product to us. The right of withdrawal is valid as long as the product is in its original condition and the return is made with your own means and costs within 14 calendar days from the day of withdrawal (either you return it or send it by a carrier). Once the return is approved, we will refund you in full the price you paid for the specific purchase, in the same way you paid it.

Terms and conditions for exercising the Right of Withdrawal
You can exercise the right of withdrawal within fourteen (14) calendar days from the receipt of the product so that it is considered timely and does not need any additional justification from you.
In case of valid exercise of the right of withdrawal, the condition for the return is that the product is in its original condition, that the packaging is intact.

WARRANTY

Our company guarantees the good quality of the products until the expiration date.

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